Our return policy only offers exchange, no refunds, you must return the unwanted goods within 14 days of purchasing. You will then receive an email from our team assessing your needs in order to resolve the matter, you can also be given a voucher code (store credit) to use on any purchase within 2 months, if you don’t find anything you like to exchange within the 14 days.
We do not accept any returns back on lingerie, makeup, piercing jewellery due to the health and safety of all our customers well-being.
If you receive an item which is damaged or faulty you can contact our team so we can resolve the matter.
Please ensure the item you are returning is in the same condition you received it in, (labels attached and no signs of wear) we want to ensure all of customers are satisfied with our products and service when shopping with us online.
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